When you place an order with us delivery is normally within five to seven working days (often much sooner), unless your item is not in stock.
We aim to despatch all of our orders safely to your door with Royal Mail.
Where delivery charges are not free, the charge will be based on weight of the product and the packaging materials required for safe delivery.
Very occasionally, unavoidable factors can delay a parcel (bad weather or postal strikes, for example). If this happens we will do our best let you know. We do ask for your patience if this happens – we’ll be doing our best to sort it out for you.
Orders not received within the stated timescales
If your order hasn't arrived within the timescale advised, please contact us and we will look into it for you.